My current assignment is managing the Private Banking Operations group. The most interesting aspect of the job is the sheer variety of what I face each day, whether that’s resolving a system failure, working through an issue raised by a client or discussing what new features we should offer our clients. I enjoy working through the demands our clients place on us and rethinking our processes to develop creative solutions to accommodate their needs.
I would say the most challenging part of my job is similar to what most people across the firm feel – the act of balancing the amount of work versus the desire to take on more, all while trying to maintain extremely high standards.
My proudest accomplishments at the firm have been my involvement in developing people. Given the understanding that we win and lose as a team, it is critically important to have the right mix of people all working together toward one goal. Private Banking is very new, and many of the people on the team were hired right out of college. Seeing these individuals grow and succeed in ways they were not previously capable of, and knowing that I had a hand in that process, is extremely rewarding.